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Prepare, protect and organise your belongings with optional products and services available through Hippo or selected partners. Availability and charges vary by branch.
Understand what protection applies before you store. Ask for the policy wording, coverage limit, excess, exclusions, claim process and any optional additional cover.
Declare unusual, fragile or high-value items before booking.
Keep receipts, photographs and a simple inventory.
Do not assume every item or type of loss is covered.
Provider, cover, exclusions and claims process: [INFORMATION REQUIRED FROM HIPPO]
Ask about boxes, bubble wrap, tape, protective covers, labels and locks. Consistent box sizes can improve stacking and help use the unit efficiently.
Current range and prices: [INFORMATION REQUIRED FROM HIPPO]
Consider an air-conditioned option for suitable belongings that may be sensitive to Bangkok’s heat. Ask what the system controls, its operating schedule and which branches have availability.
Check branch availability
A lower-floor or easier-access unit may reduce handling for bulky or frequently moved items. Availability and pricing vary.
Ask whether Hippo can arrange pickup, delivery or a moving partner. Request a separate written scope and quotation covering labour, vehicle, packing, timing and liability.
[INFORMATION REQUIRED FROM HIPPO] Always review limits and exclusions before booking.
[INFORMATION REQUIRED FROM HIPPO] Reserving supplies in advance can avoid delays.
Tell us what you are storing and ask which supplies, protection and upgrade options are available.
