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Find practical information about choosing, booking and using a Hippo Storage unit. For exact availability, prices and contract terms, request a quotation.
The price depends on the branch, unit size, features, availability and rental period. Request a quotation showing all applicable charges.
[INFORMATION REQUIRED FROM HIPPO] Share your dates so the team can quote a suitable option.
[INFORMATION REQUIRED FROM HIPPO] Deposit and refund conditions should appear in the quotation or agreement.
[INFORMATION REQUIRED FROM HIPPO] Confirm billing dates, taxes and late-payment terms.
Share your area, move-in date, rental period and item list or photos. Hippo can recommend an available unit and send the terms. Get a Quote
Follow the notice process in the agreement and confirm the move-out date, final payment, inspection and any deposit return.
A private unit you rent for approved personal or business belongings. You organise the space and keep control of the lock.
Send a list, dimensions or photos. Hippo can estimate a practical fit with room for safe stacking and access. See the size guide
Ask about moving to another available unit. Confirm the new rate and transfer terms first.
They may be available at selected branches. Ask which sizes and conditions are currently offered.
Hippo’s current service includes 24-hour unit access. Confirm the method and branch-specific conditions before moving in.
Unit access hours and staffed hours are different. Check the branch page or contact the team. View locations
Hippo’s current service includes continuous CCTV, controlled entry and customer-held unit keys. Confirm the systems at your chosen branch.
Only authorised users should have access. Ask how to register and manage additional users.
Common uses include packed household goods, furniture, luggage, sports equipment, approved electronics, documents and inventory.
Do not store illegal goods, dangerous chemicals, flammable or explosive materials, perishable food, waste, animals or plants. Check the final list in your agreement.
Yes. Your stored equipment is covered by our insurance while it is in our facility. Coverage is subject to the applicable policy terms, limits and exclusions. Please contact our team if you are storing high-value equipment or collections so we can advise you on the coverage available.
Packing materials may be available. Ask the branch for the current range and prices.
[INFORMATION REQUIRED FROM HIPPO] Confirm coverage, timing, responsibility and fees separately from unit rental.
Send your storage details and preferred Bangkok area for a specific answer.
